When will I receive my order?
We try to process and ship orders within 24 hours of it being placed. Most orders arrive within 2-8 business days unless you are in a remote area.
If you live in the Vancouver Greater Area, we have "pick up at store" options available during checkout.
If you live in the Vancouver Greater Area and purchase over $50, you will be presented with free same day delivery (if you'd like) at checkout.
How much is shipping?
Shipping costs are very expensive in Canada but we try to mitigate this with low minimum orders (dollar value) so that all Canadians can have access to Canadian made products. We also ship to the UK and USA.
British Columbia: Free shipping over $40
Alberta/Saskatchewan/Manitoba: Free shipping over $50
Ontario/Quebec/Rest of Canada: Free Shipping over $50
Free Same Day delivery available for orders in Vancouver over $50
USA Shipping: $9.00 fee or free over $50
International Shipping: $20.00 shipping flat fee.
- In most cases we ship with a local courier, Purolator or UPS. If you have a PO box or are in a remote area we will use Canada Post.
- Please ensure buzzer numbers are included if applicable.
How is the order shipped?
For the most part we use local couriers and Purolator or UPS for all our shipping. For larger orders we may use FedEx or Canpar depending on your location. If you wish to use a different carrier contact us at firstname.lastname@example.org to arrange.
If you have a PO box or are in a remote area we will use Canada Post.
PO Box orders and remote area orders cannot be expedited.
International and USA orders are usually sent with USPS, UPS, DHL or a local courier.